Booking conditions

Terms of Booking and Payment

These terms and conditions become binding to both parties once the client has paid the deposit mentioned in these contract terms to owner or paid both the deposit and the final instalment together.

The client who makes reservation must be of legal age (over 18 years old).

The customer will be sent an invoice, which will include the name and contact particulars of the owner of the cottage, agreed reservation time period, driving directions to the cottage as well as the bank account number of the onwer of the cottage. The booking is confirmed once the customer has paid the deposit, which is 20% of the cottage rent, by the due date or once the customer has paid both the deposit and the final instalment together. The final instalment must be paid no later than four (4) weeks prior to the start of the holiday. If the booking is made 4 weeks or less before the start of the rental period, the full sum must be paid immediately, before booking.

Should the client fail to pay, owner will cancel the client’s booking without further notification.

Cancellation or change of booking

Any cancellations must be made to owner in writing (by letter or e-mail or). The date on which owner receives the notification will be regarded as the date of cancellation. Should the client be able to prove that the cancellation was made and sent to the right address at the right time, a cancellation may be accepted despite late arrival or failure to arrive.

In the case of a cancellation, the client will forfeit the deposit. If the cancellation is made less than 14 days before the start of the stay, the client will be charged the entire sum for the accommodation. If the accommodation can be rented to another client from whom the equivalent sum is obtained, the deposit will be retained as a cancellation fee.

Regardless of the above, all sums with the exception of the deposit paid to owner will be refunded if the client or a person from the same household falls seriously ill, has an accident or dies. In this case, Myhinranta must be informed immediately of the cancellation, which must be properly verified by, for example, a doctor’s certificate. If the cancellation is made less than 48 hours from the start of or during the holiday, payments already made by the client will not be refunded.

Right of Myhinranta to cancel a booking

Owner may cancel a booking in the event of force majeure. In this case, the client is entitled to a full refund of the sum paid to owner. If the customer fails to pay or misses the payment deadline, the booking may be cancelled without further notification. If a booking has to be interrupted because of disruptive behaviour on the part of the client, no payments will be refunded

Stay at cottage

In the case of a one-week stay, a cottage will be at the client’s disposal from 16.00 (4 pm) on the day of arrival to 12.00 (12 noon) on the day of departure. In the case of a weekend stay, the cottage will be at the client’s disposal from Friday afternoon at 16.00 (4 pm) to Sunday evening at 16.00 (4 pm) or as agreed.

The weekly rent for detached cottages covers the use of the accommodation, yard area, sauna and rowing boat.

The cottage rent covers the furnishings, cooking and eating utensils, and fuel for heating, cooking and lighting. Mattresses, bed covers, pillows, sheets and towels are all included in the rent.

The client is responsible for cleaning the cottage during the rental period and on departure. Separate cleaning instructions are provided by the owner. The owner of the cottage is entitled to charge a €80 deposit for cleaning, if reserved in advance. Should the client fail to tidy the cottage appropriately on departure and the owner be obliged to clean it before the next client arrives, the owner will be entitled to charge the client a supplementary fee of at least €100 less any deposit for the cleaning work.

No pets (dogs, cats etc.) are allowed at Myhinranta.

The number of people using the cottage must not exceed the number of sleeping places stated in the description or the number agreed on during booking. Tents and caravans are not permitted on a holiday cottage plot without the owner’s permission. Smoking is not allowed indoors.

Compensation for damage

The client will be required to pay the owner direct for any damage caused to the cottage or its contents during occupancy.

Complaints

Any objections and complaints regarding the holiday accommodation must be made immediately once the cause for them arises and addressed to the owner or custodian of the property direct.

Myhinranta, Myhinkoskentie 230, 77700 Rautalampi, Seppo ja Tarja Tolmunen +358-400-468926 (Finnish) info@myhinranta.com